Frequently Asked Questions
1. What’s an MQC? Member Quick Code
2. If I am the vacation holder, how do I access the MQC? Through your online account under the members tab or by contacting the resort at 1-800-367-4516.
3. If I am a guest of a vacation, how do I access the MQC? Through the vacation holder.
4. How does the MQC benefit me? The MQC is an easy and convenient text feature that allows guests to join your vacation, so you can use our self-check in Kiosk.
5. Once guests join my vacation with the MQC what are they supposed to do? Add vehicles, sign online waivers, and make payments. These are all necessary requirements that must be complete to use our self-check in Kiosk.
6. How do I send the MQC to my guests? Text message is the most convenient way.
7. If a guest has joined using the shared MQC, how will I know? Their name will appear in your Members List. You can access the Members List through your online account.
Member Quick Code (MQC) is our newest tool to invite members (family and friends) to your vacation. Our goal with the member quick code is to make adding your members and online information such as vehicles and waivers as easy as possible so you can use our self-check in Kiosk.
You must have an online reservation account to access the Member Quick Code. Once signed in go to Members and you will see a message that says, "If you would like to invite members to join this vacation via text message, tell them to text (provided code) to 573-279-3701." Click the copy button then paste the message and text it to your family and friends.
Joined
When your family and friends receive the member quick code, they will be asked to click a link that redirects them to a page to fill in information about themselves including phone number, email, name and address. Once they do this they will automatically be joined to your vacation as a member. With you in mind we took out the hassle of collecting emails and trying to get your members added.
Vehicle Information
Now that your members are added they can easily and conveniently enter their personal vehicle and passenger information. This step must be complete for you to use our self-check in kiosk upon arrival.
Waivers
Once joined the members can electronically sign their waivers with ease. All members of your vacation must have a waiver signed on file to participate in any and all activities at Huzzah Valley Resort. This step must be complete for you to use our self-check in kiosk upon arrival.
Payment
Don’t worry about collecting money! You can easily assign them a balance due and in return they can now make their payment towards the vacation once joined.
Q: About Creating Vacations with the Online Reservation System
A: Welcome to our Online reservation system. We've created the reservation system to allow you to easily take control of your vacation. Our online system will allow you to schedule all of your activities: float trips, lodging, camp sites, etc.
Bringing a group along? Avoid the frustration of constant emails, phone calls, collecting money, getting details by adding your family and friends to your vacation. This will allow them to see details of the vacation, as well as pay for their own portion of the trip.
The system is designed so you can keep track of your vacations, quickly search for available lodging dates, invite your friends and families, and add your vehicles. All of this information makes our check in process at the resort quick and easy.
Register for a free account today using your email address and immediately begin planning your vacation.
Helpful Links:
Register for a Free Account
Log In Here
Start Creating Your Vacations
Q: How Do I Use Frequently Asked Questions?
Q: How Do I Register for an Account?
A: To register select the Don't have an online account? Register for free! link located at the bottom of the Login Page. You'll be asked for your name, address, and phone number - the same details we would need if you called or came to our resort. Your username will be your email address, and you will need to pick a password that is eight characters long, has at least one uppercase letter, one lowercase letter, and a number.
If you have ever been to our resort, inquired about reservations, entered any contests of ours such as at our sport shows, requested a brochure, etc., we probably have your email address on file. Please use that email address to register. This will allow you to not only create new vacations, but allow you to see your previous visits to our resort. If you are unsure which email address we have on file, please contact us.
After submitting your information you will receive a confirmation email. Select the link in the email to complete your registration. Finally you'll log in to the reservation site and now you are ready to start planning your Vacation.
Ready to register? Register for free here!
Related Videos:
How to Register for an Account
Related Questions:
Q: Why is My Activity Pending?
A: A Pending activity simply means your activity is still processing within the resort system. Internet speed can affect how long it takes before your activity is released from the pending status. It is suggested you try refreshing your browser, or log in with a different browser or device if it has been more than a few minutes to see if that helps. If the activity is still pending an hour after being submitted, please contact the resort.
Even if your activity is in Pending status, you still have the ability to add other activities.
Related Questions:
How Do I Reserve Multiple Campsites?
You must add a new activity for each campsite you wish to reserve. To do this, while viewing your Vacation summary, select the Add Activity button and then chose Camp. If you are unsure which campsite your friends and family will be staying, be sure the total number of people for all combined campsites is accurate to avoid additional fees when you check in at the resort.
Related Videos:
How to Add a Campsite to Your Vacation
Related Questions:
How Do I Add Camping to My Vacation?
How Do I Add an Activity to My Vacation?
- You may only add one camp site at a time. If you need multiple camp sites, go through the Add Activity process for each campsite you would like to add to the same Vacation.
- If a camp site doesn't display it means there are no available sites for that date matching the number of people in your group or the amenities you have selected.
- If a camp site doesn't allow you to select it, it means the number of people in your group does not meet the requirements of that site.
- You may reserve as many different types of crafts as you need. Each time you select the Add Craft button be sure to choose how many of that craft you would like added. After adding that craft type, select the Add Craft button again to add a new craft type.
- The reservation system will not allow you to add more people than can fit in a craft.
- Not all craft types can float on all trips. Craft availabiilty may be affected by your choice of float trip.
Q: How Do I Search for Available Lodging Dates?
A: To see available lodging select the Quick Search link at the top of the page. Then select how many individuals, number of days, type of lodging, and amenities to see availability. You cannot reserve your Vacation from the Quick Search page. Take note of the lodging you are interested in and reserve it, by selecting your Vacation from the My Vacations Page, and choose Add Activity, Lodge .
Search for dates now and then create your Vacation.
Related Videos
How to Search for Available Lodging
How to Add Lodging to a Vacation
Related Questions:
How Do I Add Lodging to My Vacation?
What Is a Vacation?
- You may only add one lodging unit at a time. If you need multiple lodging units, go through the Add Activity process for each lodging unit you would like to add to the same Vacation.
- If a lodging unit doesn't display it means there are no available lodging units for that date matching the number of people in your group and/or the amenities you have selected.
- If a lodging unit doesn't allow you to select it, it means the number of people in your group does not meet the requirements of the unit.
Q: How Do I Add a Member / Members to a Vacation?
A: Members can be added one of two ways, manually or by importing them. Both options can be accessed by selecting the Members tab while viewing a Vacation.
Add New Member
This method will allow you to manually input a member's information. Enter the required fields: First Name, Last Name, and Age Category. If you know their Email Address please enter this as well (each member must have a unique email address). This will be required to send them invitations to the Vacation. Finally choose if they are responsible for themselves or if another member will be responsible for them (for example a child and a parent).
Import Member
This method will allow you to search for members from your Family and Friend Members list, anyone who has been a member on a previous Vacation or Joined Vacation of yours. Choose your Search Type and if you know the person you want to search for type in their First and Last Name. However, to import several members at one time, leave the First and Last Name fields empty and select Search. This will return all members of the search type. You can select the check box next to the name of each member you wish to add. Select Import Selected Members.
Now they are added to your Vacation. To send them an invitation select the check box next to their name and select the Send Emails button. Now they have been invited to see the details of the Vacation as well as make payments (you may have to contact the resort to enable member pay).
Related Questions:
Q: What is a Vacation?
A: A Vacation is a record of your activities at our resort, like floating, camping, lodging, etc. and can include as many activities as you can pack into your stay. When you select Create a New Vacation a Vacation number is created and acts as a placeholder for the activities you wish to schedule. You create a separate Vacation for each different visit to our resort. Your activities are not reserved until you have selected your activities and have chosen Reserve Activity.
Your Vacation may include just yourself, or it can include your family and friends, called Members, once they are added. Your Vacation is also where you will add vehicles and have the option to pay for your activities online. Completing these tasks now will save time during the check in process at our resort.
From the My Vacations page select Create a New Vacation to create your Vacation, or select your existing Vacation and begin adding activities.
Related Questions:
How Do I Add an Activity to My Vacation?
How Do I Check Pricing?
Q: How Do I Add a Vehicle to My Vehicles?
A: Adding a vehicle to the My Vehicles page will allow you to quickly add vehicles to your Vacations.
Vehicles can be added by navigating to My Profile and then My Vehicles. Once there, select Add New Vehicle. This method will allow you to manually input a vehicle's information. Enter your vehicle information into the fields: Year, Make, Model, Color, License Plate, and State. It is important to enter all of this information now as the resort will ask for it when you check in.
Related Questions:
Q: How Do I Add a Vehicle to a Vacation?
A: Adding a vehicle to a Vacation will save you time when checking in at our resort since vehicle information is required. Vehicles can be added one of two ways, manually or by importing them. Both options can be viewed by selecting the Vehicles tab when viewing the details of a Vacation.
Add Vehicle
This method will allow you to manually input a vehicle's information. Select Add New Vehicle. Enter your vehicle information into the fields: Year, Make, Model, Color, License Plate, and State. It is important to enter all of this information now as the resort requires it for check in.
Import Vehicle
This method will allow you to search for vehicles from your My Vehicles List, or any vehicles attached to previous Vacations and/or Joined Vacations. Choose your Search Type and enter the Make and/or Model or leave them blank to see all vehicles in your list, then select Search. You can select the check box next to each vehicle you wish to add and assign them to the appropriate person. Select Import Selected Vehicles.
Now the vehicle is added to your Vacation.
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